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Utility Billing

 

The Village of Mukwonago provides water and sanitary sewer services to most Village properties.  To cover the costs needed to provide these services, the Village created a Water Utility and a Sewer Utility.  Listed below are the costs associated with operating these utilities as well as other information you may find useful.

 

*NOTE:  As of April 1, 2011, new water and sewer rates will go into effect.  Please see below for the latest rates.

 

Utility Billing Information:  (262) 363-6420

 

 

 

Billing Information

The billing for water and sewer is on the same bill.  Bills are mailed out the first day of each quarter:

  • January 1

  • April 1

  • July 1

  • October 1

Bills are due at least 20 days after the date bills are mailed out. Billing Periods are from the first day of each quarter to the last day of each quarter. Actual readings are taken for every account (unless otherwise stated on the bill). Bills are calculated based on water consumption in addition to flat rates.

 

The following codes will appear on your bill:

  • BFWD - Balance Forward

  • SERV – Service Charge

  • WA – Water Use Charge

  • FIRE – Private Fire Protection/Hydrant Charge

  • SW – Sewer Use Charge

  • PUBL – Public Fire Protection Charge

 

 

Sewer Rate

The sewer rate is reviewed and determined by the Village Board during the budget process.

  • 2011 Sewer Rate - $6.34 per 1,000 gallons of water consumed

  • 2011 Sewer Service (New for 2011) - $2.79 per quarter

Summer Sewer Break - "For residential users during the quarter ending September 30, the charge shall be the same as that assessed for the last quarter previous, ending June 30, unless the water consumption for this quarter is less than that for the quarter ending June 30, in which case the charge shall be for the actual water used. For all other users, the charge shall be per 1,000 gallons based on the metered water used."  Sec. 86-238 (b)  of the Municipal Code

 

Note: Readings are actually taken at the beginning of September, so actual usage is for June, July and August. To receive the Summer Sewer Break, concentrate your summer water usage during those months.

 

 

Water Rate and Service Charge

The Water Rate and Quarterly Service Charge are approved and determined by the Public Service Commission of Wisconsin.  The current rates are as follows:

 

Water Rate

(2011 Rates in Black, 2010 Rates in Red)

$4.30 ($3.93)

First 25,000 gallons used per quarter

$3.94 ($3.20)

Next 475,000 gallons used per quarter

$2.43 ($2.00)

Over 500,000 gallons used per quarter

 

Quarterly Service Charge

The charge is a flat rate that is billed quarterly.  Charges are based on the size of the water meter, 5/8" and ¾" meters are residential.

(2011 Rates in Black, 2010 Rates in Red)

$27.00 ($18.60)

-5/8 inch meter

$27.00 ($18.60)

-¾ inch meter

$42.00 ($30.00)

-1 inch meter

$57.00 ($39.00)

-1¼ inch meter

$69.00 ($48.00)

-1½ inch meter

$105.00 ($75.00)

-2 inch meter

$165.00 ($120.00)

-3 inch meter

$243.00 ($186.00)

-4 inch meter

$417.00 ($330.00)

-6 inch meter

$618.00 ($420.00)

-8 inch meter

$885.00 ($570.00)

-10 inch meter

$1,149.00 ($651.00)

-12 inch meter

 

 

 

Public Fire Protection Charge

Under Wisc SS 196.03 (3)(b), the Village of Mukwonago has chosen to charge retail general service customers the public fire protection service on the utility bill.

 

This service shall include the use of hydrants for fire protection service only and such quantities of water as may be demanded for the purpose of extinguishing fires within the service area.  This service shall also include water used for testing equipment and training personnel.

 

The charge is a flat rate that is billed quarterly.  Charges are based on the size of the water meter, 5/8" and ¾" meters are residential.

(2011 Rates in Black, 2010 Rates in Red)

$32.70 ($32.10)

-5/8 inch meter

$32.70 ($32.10)

-¾ inch meter

$81.90 ($80.25)

-1 inch meter

$120.90 ($118.80)

-1¼ inch meter

$163.50 ($160.56)

-1½ inch meter

$264.00 ($258.00)

-2 inch meter

$489.90 ($481.35)

-3 inch meter

$819.00 ($802.80)

-4 inch meter

$1,635.00 ($1,605.00)

-6 inch meter

$2,613.00 ($2,568.00)

-8 inch meter

$3,921.00 ($3,855.00)

-10 inch meter

$5,226.00 ($5,139.00)

-12 inch meter

 

 

 

Private Fire Protection Charge

This service shall consist of permanent or continuous unmetered connections to the main for the purpose of supplying water to private fire protection systems such as automatic sprinkler systems, standpipes and private hydrants.  This service shall also include reasonable quantities of water used for testing check valves and other backflow prevention devices.

 

The charge is a flat rate that is billed quarterly.  Charges are based on the size of the Fire Protection connection.

(2011 Rates in Black, 2010 Rates in Red)

$18.90 ($16.80)

-2 inch

$35.70 ($31.50)

-3 inch

$60.00 ($52.80)

-4 inch

$120.00 ($105.00)

-6 inch

$192.00 ($168.00)

-8 inch

$285.00 ($252.00)

-10 inch

$381.00 ($336.00)

-12 inch

 

 

 

Penalties

After the due dates, penalties are applied to the remaining balance. The penalties are charged quarterly and are as follows:

  • Sewer – 10% Penalty

  • Water, Service Charge, Public Fire Protection and Private Fire Protection – 3% Penalty

 

 

Sample Bills

The following are a few samples of what a quarterly utility bill will be.  Water/Sewer bills are based on consumption of water. Because water habits vary throughout all families and businesses, there is no average consumption. Thus, there is no average utility bill. One family of 4 could use 15 thousand gallons of water per quarter while another uses 36 thousand.

 

What the Utility Bill Looks Like

Utility bills are 8.5" X 11" invoices.

 

Front of Bill

 

Back of Bill

 

 

For a basic home that uses 18 thousand gallons of water in a quarter (Quarters 1,2 and 4)

(2011 Rates in Black, 2010 Rates in Red)

Codes

Calculations

Charges

WA

(18 * 4.30)

(18 * $3.93)

$77.40 ($70.74)

SW

(18 * 6.34) + ($2.79)

(18 * $6.18)

$116.91 ($111.24)

SERV

 

$27.00 ($18.60)

PUBL

 

$32.70 ($32.10)

Total Bill:  $254.01 ($232.68)

 

 

For the same home that used 18 thousand gallons of water in the 2nd Quarter (April – June), but uses 89 thousand gallons in the 3rd quarter (July – September) from lawn sprinkling, car washing, etc.

(2011 Rates in Black, 2010 Rates in Red)

Codes

Calculations

Charges

WA

(25 * $4.30 = $107.50) + (64 * $3.94 = $252.16)

(25 * $3.93 = $98.25) + (64 * $3.20 = $204.80)

$359.66 ($303.05)

SW

(18 * 6.34) + ($2.79)

(18 * $6.18)

$116.91 ($111.24)

(same amount as the 2nd Quarter, normal charge would be $462.80)

SERV

 

$27.00 ($18.60)

PUBL

 

$32.70 ($32.10)

Total Bill:  $536.27 ($464.99)

 

 

For a business with a 1" meter and a 3" Fire Protection connection that uses 35 thousand gallons in any quarter.

(2011 Rates in Black, 2010 Rates in Red)

Codes

Calculations

Charges

WA

(25 * $4.30 = $107.50) + (10 * $3.94 = $39.40)

(25 * $3.93 = $98.25) + (10 * $3.20 = $32.00)

$146.90 ($130.25)

SW

(35 * $6.34)

(35 * $6.18)

$221.90 ($216.30)

SERV

 

$42.00 ($30.00)

PUBL

 

$81.90 ($80.25)

FIRE

 

$35.70 ($31.50)

Total Bill:  $528.40 ($488.30)

 

 

 

Payment of Utility Bills

Bills may be paid by cash or check.  The Village does not accept credit/debit cards for payments toward the utility bills.  Checks must be made payable to Village of Mukwonago Water Utility and may be paid the following ways:

  • In the Village Clerk's Office at the Village Hall during normal Office Hours

  • Deposited in the drop box located near the Northwest corner of the Village Hall, in the parking lot

  • Mailed to the Clerk's Office at the following address (postmarks are accepted):

Mukwonago Water & Sewer

P.O. Box 206

Mukwonago, WI  53149

 

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